All Systems Operational

East US - Work Management Operational
AI Services Operational
API Operational
Asset Discovery Operational
Authentication Operational
Email Operational
Integrations (3rd Party) Operational
Mobile App Operational
People Import Operational
Sandbox Operational
Scheduled Event Processing Operational
Search Operational
Web Interface Operational
Webhooks Operational
East US - iPaaS Operational
Flow Execution Operational
Proxy Server Operational
Web Interface Operational
East US - Conversational AI Operational
AI Services Operational
Intent Processing Operational
Knowledge Sets Operational
Web Interface Operational
Canada - Work Management Operational
AI Services Operational
API Operational
Asset Discovery Operational
Authentication Operational
Email Operational
Integrations (3rd Party) Operational
Mobile App Operational
People Import Operational
Sandbox Operational
Scheduled Event Processing Operational
Search Operational
Web Interface Operational
Webhooks Operational
Canada - iPaaS Operational
Flow Executation Operational
Proxy Server Operational
Web Interface Operational
Canada - Conversational AI Operational
AI Services Operational
Intent Processing Operational
Knowledge Sets Operational
Web Interface Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

United States Quarterly Multi-Tenant Sandbox Refresh Jan 5, 2026 08:00-16:00 EST

The quarterly United States multi-tenant sandbox refresh will take place on January 5th. You may read more about the sandbox refresh process and recurring schedules here:
https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=6357

Only multi-tenant clients will be offline while their sandboxes are refreshed. Private Cloud sandboxes will remain online and will not be refreshed.

Data for the refresh will be *as of 11:30 PM ET the Thursday day prior* to the refresh.

As soon as all refresh activities complete, TeamDynamix will close the maintenance window.

Thank you,
TeamDynamix
Posted on Dec 15, 2025 - 12:13 EST

Canada Quarterly Multi-Tenant Sandbox Refresh Jan 6, 2026 08:00-16:00 EST

The quarterly Canada multi-tenant sandbox refresh will take place on January 6th. You may read more about the sandbox refresh process and recurring schedules here:
https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=6357

Only multi-tenant clients will be offline while their sandboxes are refreshed. Private Cloud sandboxes will remain online and will not be refreshed.

Data for the refresh will be *as of 11:30 PM ET the Thursday day prior* to the refresh.

As soon as all refresh activities complete, TeamDynamix will close the maintenance window.

Thank you,
TeamDynamix
Posted on Dec 15, 2025 - 12:14 EST
Dec 18, 2025

No incidents reported today.

Dec 17, 2025
iPaaS degredation
Resolved - A high-memory usage scenario caused a brief period of slowness within the UI. We were able to isolate the instance and restart which resolved the UI slowness by 11am EST yesterday. We are currently evaluating options to prevent this behavior in the future.
Dec 17, 13:50 EST
Monitoring - Shortly after this issue arose we did see performance levels return quickly to expected metrics. At this time we will continue monitoring as the root cause is diagnosed, but the web interface should be completely operational based on present measurements.
Dec 16, 13:16 EST
Investigating - We are currently investigating reports of performance degradation around the iPaaS user interface page loads. At this time iPaaS flows are executing at expected levels and remain fully operational.
Dec 16, 11:05 EST
Dec 16, 2025
Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Investigating Reports of Unhandled Errors
Resolved - We’ve deployed a fix to address unhandled errors when accessing tickets in Work Management. The issue was caused by a misconfiguration during a maintenance deployment and has now been fully resolved.
Dec 5, 21:41 EST
Investigating - We are currently investigating reports of unhandled errors when accessing tickets in Work Management.
Dec 5, 21:25 EST
Dec 4, 2025

No incidents reported.

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